Glossary C

Confirmational Bias refers to the the tendency to seek out information that confirms rather than disconfirms one's hypothesis; accepting only information that agrees with our conclusion; the tendency to look for information that supports our views

Deutsch: Konflikt / Español: Conflicto / Português: Conflito / Français: Conflit / Italiano: Conflitto /

Conflict refers to an uncomfortable internal feeling associated with not getting the things one wants or feeling undecided about what to do in a situation. A perceived incompatibility of actions or goals. Conflict is a state of opposition, disagreement or incompatibility between two or more people or groups of people, which is sometimes characterized by physical violence. Conflict is another term for a dispute.

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Deutsch: Konfliktmanagement / Español: Gestión de Conflictos / Português: Gestão de Conflitos / Français: Gestion des Conflits / Italian: Gestione dei Conflitti

Conflict Management in psychology refers to the strategies and practices used to handle, resolve, and reduce conflict in a constructive manner. It involves understanding the sources of conflict, recognizing the dynamics at play, and applying appropriate techniques to address and mitigate disputes.

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- Conflict model : Conflict model refers to a model of Crime in which the Criminal justice System is seen as being used by the ruling class to control the lower class.

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Conflict of Interest exists when the person is in a position of trust which requires her to exercise judgment on behalf of others (people, institutions, etc.) and also has interests or obligations of the sort that might interfere with the exercise of her judgment, and which the person is morally required to either avoid or openly acknowledge.

Conflict perspective refers to an analytical perspective on social organization which holds that conflict is a fundamental aspect of social life itself and can never be fully resolved.

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Conflict Resolution refers to the process of resolving a dispute or a conflict permanently, by providing each side's needs, and adequately addressing their interests so that they are satisfied with the outcome

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Deutsch: Konfliktlösung bei Arbeitsplatzstreitigkeiten / Español: Resolución de conflictos en disputas laborales / Português: Resolução de conflitos em disputas no local de trabalho / Français: Résolution des conflits dans les litiges en milieu professionnel / Italiano: Risoluzione dei conflitti nelle controversie sul luogo di lavoro

Conflict resolution in workplace disputes refers to the systematic process of addressing and mitigating disagreements between employees, teams, or management within an organizational setting. This field, rooted in industrial-organizational psychology, combines interpersonal communication, negotiation strategies, and structural interventions to restore collaboration and productivity. Understanding its mechanisms is essential for fostering healthy work environments and preventing escalation into formal grievances or legal disputes.

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